This introduction to user-focused web planning and development offers tips for optimizing your medical board website. The materials include UX experts Tony Rose covering, “Seven building blocks for creating a user-centered experience…” and Lamar Goodenough offering key findings, “What we’ve learned about diplomate user habits, preferences, and expectations.”
Lamar plays a leading role in multiple web projects for healthcare organizations, especially medical certification boards. Her focus is the user’s experience and how it can be improved while meeting client objectives. She specializes in end user research and converting findings into actionable online improvements.
