The American Board of Otolaryngology-Head and Neck Surgery (ABOHNS) started working with Digital Wave® in 2019 to create a responsive, user-focused web experience. Their prime objectives were to meet the needs of their users’ fast-paced lives, follow accessibility standards, make content searchable, and engage users with a contemporary, streamlined look. Under the hood, the ABOHNS team wanted to manage and maintain their own content without technical expertise. We helped ABOHNS select a content management system (CMS) that meets their needs, taught them how to use it, and continue to provide content development support to ensure the team is ready to take ownership of their new site. They plan to launch in late 2020 or early 2021. Post-launch, we look forward to helping them align the Physician’s Portal with the new public site, function by function, by providing UX, design, content, and programming support.
Digital Wave has supported the ABOHNS redesign with:
- Stakeholder and end user discovery
- CMS consultation
- Cohesive, responsive template and component design
- Information architecture extension
- Content development planning and execution
- Content population training and support
- Writing for the Web Workshop
- Frontend programming
- CMS buildout and backend integration support
