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Tailoring Courses to be More Inclusive and Relatable
A learner-centric course is a paradigm shift where we think of our learners as active participants versus passive ones.
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Magic in the Midwest: Appreciating Airline Apps that Work
When your app works well, accurately, and in a timely manner, it might as well be magic.
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The Gift of User Assurance
Giving users assurance that they actually completed a task keeps them happy and saves them the time and stress of verifying their success.
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How Listening to Users Can Change Your Approach
Listening to users changed how Digital Wave helped the American Board of Otolaryngology - Head and Neck Surgery redevelop their website.
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Non-Violent UX
Using Non-Violent Communication to resolve user experience conflicts and create non-violent UX to enrich everyone’s lives.
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Putting User Priorities First – Should You Do It Now, or Wait Until Someone Gets Burned?
Website writers, much like coffee cup writers, can let their own agenda get in the way of user priorities.
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How Much Change Can Your Users Tolerate?
Get user feedback early and often to ease the pain of changing requirements on the web